Support

Get help with Outlatch

Outlatch is in a pilot stage, so a person reads every message.

Product help

Questions about the Outlook add-in, the Gmail extension, approvals or the admin console: support@outlatch.com. Include your organisation name and, if you can, the time of the issue. Please do not include message contents.

Security

Found a vulnerability? Write to security@outlatch.com. See our security page and security.txt.

Privacy requests

Access, correction or deletion of your data: privacy@outlatch.com.

Everything else

Partnerships, pilots and general questions: hello@outlatch.com.

Pilot partners receive a named contact and response targets in their pilot agreement.